Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 5 - 10 business days
  • North America : 3 - 5 business days
  • Europe : 10 - 14 business days
  • Australia, New Zealand and Oceania : 21 - 30 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Wholesale availability

Knitter's Tool Tins are available at a wholesale rate of $15.00/tin for Standard and $11.00/tin for Lite, with a minimum of just 1 dozen. Please message me so that I can set up a custom listing for you!

Stitch markers and other notions are also available at a la carte wholesale prices; please contact me to discuss your needs.

Shipping Insurance

Default shipping options do not include insurance; if you wish to insure your package against loss or damage, please contact me prior to making your purchase so that I can add this cost to your total. I cannot be held responsible for loss or damage to uninsured packages.

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